The written word is as powerful as ever--or can be, if you know how to use it effectively. Whether you want to express sympathy, remorse, support, praise, or outrage, a well-crafted, well-written letter will produce the results you want. But finding just the right word or phrase to express your thoughts or feelings is often difficult. "Everyday Letters Ready to Go!" solves that problem. It gives you 100 sample letters that cover virtually every daily situation, including letters that: Help you get the job you want Express sympathy on the death of a loved one State your complaint about a product or service--and get the results you want Provide a recommendation for a friend or colleague Say "no" nicely Say "thanks" graciously in all situations In addition to these helpful samples, you get "Six Steps to More Effective Letter Writing"--easy-to-use "rules of the road" you can use to express yourself in the most effective way. Also included is a special section of writing tips for personal notes and correspondence. Written in an informal, friendly style, "Everyday Letters Ready to Go!" is also an excellent guide for non-native English speakers. It's all here in one volume: all the practical guidance and support you'll ever need--including different letter formats, tips on punctuation and grammar, and guidance on targeting and presenting letters for specific groups and situations--and a storehouse of samples. Cheryl McLean is a highly successful free-lance writer and communications consultant based in Corvallis, Oregon. She is the author of numerous publications on the keys to more effective business and personal communication.